Terms of service

TERMS OF SERVICE 🐾📜

Welcome to Petthrough (petthrough.store)! By accessing our website and purchasing our handmade dog apparel, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. GENERAL INFORMATION 🏠

• Store Name: Petthrough
• Website: https://petthrough.store
• Operating Business: Petthrough E-Commerce
• Business Owner / Authorized Representative: Florian Aigner
• Registered Address: Samerstraße 18, 83620 Feldkirchen-Westerham-Feldolling, Germany (DE)
• Contact Email: support@petthrough.store
• Phone: +49 1722439685

2. PRODUCTS & CUSTOM HANDMADE ORDERS 🧶✂️

• Petthrough specializes in handcrafted dog apparel and accessories (such as wool sweaters, snoods, and bandanas). 
• Because our custom items are individually hand-knitted to order based on the precise measurements provided by the customer, slight variations may occur, reflecting the unique charm of artisan craftsmanship.
• Customers are solely responsible for submitting accurate measurements (chest girth, back length, and neck size).

3. ORDERS, PRICING & PAYMENT 💳

• All prices listed on our website are inclusive of applicable taxes where required and are quoted in Euros (or local currency equivalent).
• We reserve the right to refuse or cancel any order due to product availability, errors in pricing, or suspected fraudulent activity.

4. SHIPPING & DELIVERY 📦🚚

• We ship to Germany, the European Union, and international destinations using trusted logistics providers. 
• Delivery times are estimates and may vary depending on customs processing, carrier transit times, and handcrafted production windows.

5. INTELLECTUAL PROPERTY RIGHTS 🎨

• All content, graphics, logos, product images, and text displayed on petthrough.store are the intellectual property of Petthrough and Florian Aigner. Unauthorized use, reproduction, or distribution is strictly prohibited.

6. GOVERNING LAW ⚖️

• These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Germany.

7. CONTACT INFORMATION 💌

If you have any questions about these Terms of Service, please contact us:

• Store Name: Petthrough
• Website: https://petthrough.store
• Owner: Florian Aigner
• Address: Samerstraße 18, 83620 Feldkirchen-Westerham-Feldolling, Germany (DE)
• Phone: +49 1722439685
• Email: support@petthrough.store